Frequently Asked Questions
How do I book?
If you would like to book a Wellness Escapes Retreat, please contact Ali by phone or email shown above. Also I will be more than happy to take your booking over the phone.
We take a 20% deposit to confirm your place and final payment is due 60 days before your arrival date.
Alternatively, you can fill out our contact form below and we’ll contact you as quickly as possible.
What is your cancellation policy?
Should you wish to cancel, your deposit is non refundable. However, we do appreciate that sometimes unforeseen circumstances can arise and as long as we can fill your place then we will move your booking to the next mutually available date. For date transfers there is no charge. If we cannot fill your place then you must claim from your personal travel insurance. We do advise all clients to acquire holiday insurance at the point of booking.
Is our fitness assessed when we arrive?
Your fitness will be assessed by our trainers at the beginning of Wellness Retreat. You will have a short fitness test to ensure that the trainers have a general understanding of your personal fitness and the groups’ fitness.
What payment methods do you use?
We ask for a 20% deposit upon booking to secure your place and the balance is to be paid 60 days before you go. A charge will be added 1.96% for credit cards and £0/€0 for debit cards. Cheques and BACS payments are also accepted. We do not accept American Express payments.
Are flights included?
We have not included flights into the holiday package since we have people joining from all over the world. The destinations we travel to have international airports with direct flights from several European cities, some also with affordable airlines such as Easyjet and Ryanair. Please contact us if you need advice with flights.
What is the average group size?
Our average group size is 6-8 people per group. Larger groups will be available upon request. The client to staff ratio is very high on all retreats to maintain the individual personal approach we are proud of.